Mansion Casino UK

Mansion Casino Review 2020

With a mobile-friendly design, Mansion Casino UK is one of the most tenured casinos in the world with at least a decade of experience. It operates under the umbrella of the Mansion Group, a company that specialises in online gaming.

Mansion Casino UK casino won an award in 2018 and was crowned as the Online Casino Operator of the Year. The casino is licenced by the Government of Gibraltar.

Pros and Cons of Mansion Casino UK


  • Mobile-friendly website – works on any mobile device without the need to download an app;
  • Wide selection of games – over 200 games to choose from, including live dealer games;
  • Low minimum deposit requirement – the smallest is $10;
  • Multiple payment methods – over 20 funding options available to players in various countries;
  • Multiple withdrawal methods – at least 10 supported financial institutions and methods.


  • Has withdrawal limit – withdrawal is capped at $50,000. This amount must be withdrawn within a span of four months at the discretion of the casino.

In this Mansion Casino UK review, we will take a closer look at the games that it has to offer. We will check how many slots there are and what bonus points we a player can accumulate or earn. We will also dig if Mansion Casino UK casino online is accessible in different online platforms or if it can only be played on a desktop computer.

The casino currently works closely with Playtech and Betsoft. These are the two major game suppliers for the operator. It has been in business since 2004.

Current Bonuses & Promotions in Mansion Casino UK

A quick review of the promotions page shows that there are currently seven ongoing promotions in the casino. We will take a look at these, and see if they are worth the investment.

Welcome Offer

This offer is split into two. The first one is the Standard Welcome Bonus, and the other is the High Roller Welcome Bonus. In the standard, a player can receive 100% matchup capped at $500. The minimum deposit required to participate is $20 in which you will get a bonus of $20. The casino requires that the bonus amount is wagered at least 20X before it can be withdrawn.

For the High Roller, the player can receive a 100% matchup capped at $5,000. The minimum deposit is $1,000, and the wagering requirement is 15X. It is not necessary to deposit $5,00 one time. You can do this in increments of $1,000 per deposit. Not all games have the same weight contribution to the wagering requirement. Slots and Scratch Cards have a contribution of 100% because of their randomness. The rest of the games have a contribution between 5% and 25%. Some games have 0% contribution.

All bonuses have a betting restriction to prevent abuse. To check out the specific contribution of each game, you must visit the website. The observation here is that skill games have little to no contribution at all.

Side Bet Insurance

This is a promotion that applies to live games. The operator offers 20% of cashback of up to $100 on side bets every weekend. A cashback would refer to a partial refund if you lost on a side bet. The minimum cash back is $1, which means you must lose at least $5 on a side bet before you become eligible for it. The funds you received can be immediately withdrawn, and there are no wagering requirements. The player only has seven days to claim this cash back, or it will be voided. The cash back reward is not automatically disbursed to your account.

Golden Hour

Every weekend on Saturdays and Sundays, from 8 PM to 11:59 PM, you will receive five golden chips in exchange for wagering $50 in any roulette. The golden chip is equivalent to $1. You can use it on eligible games for betting, but you can only bet one chip at a time. There is no wagering requirement for this bonus, but you only have seven days to claim it.

Live Casino Cashback

Players can get as much as 50% cashback for their losses on weekends in live casino games. The cashback is capped at $10, but you need to wager at least $200. The cashback has no wagering requirement prior to withdrawal. You only have seven days to claim it. This bonus is separate from a blackjack side bet.

Loyalty Points

Customers are awarded loyalty points for playing. The games have varying amounts required to earn one comp point. For example, a $20 bet on a slot machine awards 1 comp point while it takes $50 bet on roulette to get 1 comp point. There are some games that do not award loyalty points like low-risk. You need comp points to climb the ranks of VIPs.

There are five levels, and the highest is VIP Elite, which requires 50,000 loyalty points and at least $24,000 in deposits. This means that you cannot qualify as a VIP Elite if most of your comp points are earned through winnings from bonuses. You can swap your comp points for cash, but each VIP level has a different comp point value. The lowest level VIP can only get $1 for every 100 loyalty points while the VIP Elite gets $8.33. You can only convert your loyalty points to cash on a desktop application. Each level also has a maximum amount convertible to cash. The lowest level VIPs can convert up to $5,000 per month while the top tier VIPS can convert up to $30,000.

Red or Black

This promotion is leaning towards roulettes. There are two options to choose from—Red and Black. Every Wednesday, a player must select one and deposit at least $25 before he can choose either one. If you choose red, you will be awarded 50 free spins on Age of the Gods roulette. Each spin is worth $0.25. If you choose black, you will receive 25 super spins on Jurassic Island, with each spin worth $0.50. A promo code is needed for each of these options, and you need to opt-in to join.

Games to Play

There are five main areas on the home page of the website. These are the lobbies where players can look for a specific game they want to play.

  • Slots – there are over 300 slots to choose from in this lobby. The most popular slots that you can see here are:
    • Superman
    • The Matrix
    • Rocky
    • Justice League
    • Dead or Alive
  • Jackpots – this lobby houses slots that have progressive jackpots and individual jackpots. You will also see these games in the Slot lobby, but this area is dedicated to machines that have jackpots. There are over 40 slots machines here. These jackpot slots are interconnected to the game developer’s platform. This means that you are vying for the jackpot amount against hundreds of players around the world.
  • Table Games – this area has table favourites such as blackjack, roulette, baccarat, casino hold’em, and Caribbean stud poker. There are many variations of each game, and there are over 40 games here.
  • Live Casino – live dealers are found here. You should play here if you want to avail of the cashback promotion.
  • Video Poker – there are 15 varieties of video poker found in this lobby.

Available Platforms and Mobile Support

The website is mobile compatible, and yet there is a mobile app that players can download. It is available on both Android and iOS. For desktop computers, players can choose to download the client software or just select instant play.

The client software provides a better gaming experience and helps connect to the game serves faster, as opposed to using browsers. Only one registration is required. You can log in to these different channels using only one credential.

Players who are not using a PC, Android, or iOS systems can still enjoy the games since it is accessible in mobile through instant play. Any phone that has a modern browser can connect to the game servers. For as long as the mobile device has a Flash installed or if it is HTML5-compatible, the website should work.

Examples of mobile devices that can accommodate the platform without an app are:

  • iOS
  • Blackberry
  • Windows
  • Android

Payment Methods to Choose From

The casino offers multiple ways to fund your account and withdraw cash. There are more than 20 deposit methods, but not all of these are available for withdrawal. The lowest minimum deposit is $10, and the highest maximum is $50,000. Here are the most common methods used globally.

Method Minimum Deposit Maximum Deposit Withdrawal Withdrawal Time
Credit/Debit Cards $20.00 $25,000.00 Yes 8 days
Skrill $15.00 $50,000.00 Yes 7 days
Neteller $15.00 $50,000.00 Yes 2 days
EntroPay $20.00 $10,000.00 Yes 14 days
Bank Transfer $20.00 $10,000.00 Yes 4 days
PayPal $10.00 $10,000.00 Yes 4 days
Boku $5.00 $30.00 No -
Paysafecard $15.00 $300.00 No -
Citadel $20.00 $10,000.00 Yes 12 days
ecoPayz $20.00 $10,000.00 Yes 8 days
WebMoney $10.00 $5,000.00 Yes 2 days

And here is a list of the other payment methods. Note that not all of these may be used as a withdrawal method.

  • Boleto
  • LobaNet
  • easyEFT
  • Nordea
  • Trustly
  • Zimpler
  • Sofort
  • iDebit
  • InstaDebit
  • AstroPay
  • SafetyPay
  • Bitcoin


The withdrawal times indicated above are not inclusive of the processing time that the operator takes. This holding period varies, and it is used to verify an account holder’s identity.

VIP members should wait for 2 days while the rest must wait up to 3 days for the operator to process a withdrawal.

Although there is no withdrawal limit, the company reserves the right to hold your money if you are trying to withdraw more than $50,000 a month. The company will still let you withdraw, but it will disburse your funds in increments up to four months. The only exception to this rule is if you are cashing out your winning from a progressive jackpot.

One must also take note that the withdrawal methods may vary from one country to another. This restriction no longer depends on the operator but on the financial institution. Some countries do not allow banks to accept money from gambling sites.

The operator will also require customers to submit verification documents to ensure that it is compliant with anti-money laundering laws. You must verify your identity within 180 days, or your funds will be removed, and your account will be closed.

Customer Service Channels

The casino takes customer support seriously, and this is the reason it has a 24/7 support system through live chat and phone. The email address is [email protected]. There are two numbers that customers can call. These are:

  • United Kingdom: 0800 376 8375
  • International number: +44 208 1660060

The live chat is only available to registered members.

Restricted or Accepted Countries, Currencies, and Languages

There are only around 30 restricted countries. Examples of these are:

  • Philippines
  • Bulgaria
  • USA
  • Russia
  • Singapore

The site accepts multiple currencies, but it mainly operates using USD, EUR, and GBP. Other currencies supported are:

  • AUD
  • CAD
  • Yen
  • South African Rand
  • New Zealand dollars
  • Hong Kong dollars
  • Swiss francs
  • Norwegian kroner
  • Swedish kronor
  • Denmark kroner

It only supports English and Deutsch.


Overall, Mansion Casino UK did a good job and created a website that is not just mobile-friendly. The site layout is sleek, and it is easy to navigate.

Although it is one of the best casinos as proven by its award, there is a room for improvement in its help section as it does not have a lot of information on the most frequently asked questions. There are also no live games in the lobby if you are not a registered user. This absence of information can deter potential clients.

Those who are looking for a free online casino can also come here because the games are available for trial. No deposits are required. Once a player is convinced that this is a good casino to join, he can easily register, play with real money, and enjoy his free spins or cash bonuses.

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